Privacy Policy

Effective Date: September 19, 2025

At Animal View Safaris, operating through Gorillas in Rwanda, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our safari services.

1. Information We Collect

We collect personal information that you provide to us directly, including:

Contact Information: Name, email address, phone number.
Booking Details: Information related to your tour bookings, including dates, preferences, and payment details.
Communication Records: Any correspondence between you and our team.

We may also collect non-personal information automatically via cookies and similar technologies, such as:

Usage Data: IP address, browser type, device type, pages visited, and referring URLs.
Cookies: Small data files stored on your device to remember preferences and improve site functionality.

2. How We Use Your Information

Your information is used to:

Provide Services: Process bookings, confirm reservations, and communicate important tour details.
Customer Support: Respond to inquiries and assist with your safari plans.
Marketing Communications: Send updates, promotions, and newsletters. You may opt out at any time.
Website Improvement: Analyze usage and enhance your browsing experience.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share information only in the following cases:

Service Providers: With trusted third parties who assist us in operating our website or providing tours, under confidentiality agreements.
Legal Compliance: When required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at info@gorillasinrwanda.net.

6. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Updated policies will be posted on this page with a revised effective date.

8. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact:

Animal View Safaris (Gorillas in Rwanda)
Email: info@gorillasinrwanda.net
Phone/WhatsApp: +256 772 381544